Troubleshooting IntelĀ® System Identification Utility Installation x
Currently, Intel® Driver Update and Intel® System Identification Utilities ONLY supports Windows* Internet Explorer, Firefox*, and Netscape* browsers.
For Windows* Internet Explorer
If you are having problems installing Active X/Java component try manual option below: WINDOWS* INTERNET EXPLORER ONLY.
  1. Click here to download the Manual Installer.
  2. Your browser will display a "Save As" dialog box.
  3. Note the location where the file will be copied and the file name intel_srldetect_4.5.24.0.msi.
  4. Navigate to the file, double click it and follow on-screen instructions.
  5. Once installation is complete, progress bar and install box disappears.
  6. Return to the beginning web launch page and start again.
For Mozilla* Firefox
Make sure you have the latest version of Java* installed. Click here to get the latest version.